For this reason, AllWave AV’s Annual Maintenance Contracts (AMC) include more than just standard maintenance. Because your AV systems should perform flawlessly every day, not just on day one.
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Zoho Project Management
Zoho Projects helps our PMO team and on-field project managers track AMC schedules, preventive visits, and task dependencies with complete visibility.
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Jira Ticketing System
It ensures every client-reported issue is logged, prioritized, and resolved within SLA-backed timelines, with full transparency and status updates.
Comprehensive
Annual Maintenance Contract
We begin with a thorough audit of your AV setup. Every asset is documented and baseline performance is established.
Based on your environment, we design an AMC plan with clear SLAs, preventive schedules, and escalation paths.
Regular site visits are planned in advance to check, clean, and calibrate equipment. This prevents unexpected breakdowns.
AMC clients receive priority handling for support tickets. Issues are escalated automatically to senior engineers if unresolved within SLA.
Critical spares are stocked or procured in advance. This guarantees minimal downtime if a component fails.
ANNUAL MAINTENANCE CONTRACTS
Quarterly Review Meetings
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